A shower that goes lukewarm, brownish hot water, a knocking tank or a puddle at the base all say the same thing. The heater needs attention. Plumbers of New York services gas and electric tank heaters as well as tankless units.
Whether the heater sits in a basement, a closet, a garage or a kitchen cabinet, we work on it. We would sooner tell you to repair than sell you a new one.
Fuel decides which parts fail. Electric tanks give out at the heating elements and the thermostats. Gas tanks give out at the thermocouple, the igniter and the gas valve. A relief valve that weeps can simply be swapped. Repair while the steel tank is sound; once the tank itself leaks, plan on a new heater, and ask us about venting and the discharge line at the same visit.
Rust-brown water out of the drain valve at the bottom is worth a call, since the tank may be wearing out. Replacement starts with choosing a unit for your fuel and household, and ends with new fittings, flue and relief line.
Because a tankless unit heats water as it flows, it never runs out, though every model caps the gallons per minute. Gas types need the gas line and venting checked. Electric types draw a great deal of power, so the panel gets checked too. We confirm the home can take one before you commit.
Whether a heater moves or a second one is added for an extension, the job brings fresh water and drain lines, a fuel or electric feed and a flue where the fuel needs one. In a building with shared risers or a shared flue, we also look at what the move does to the neighbors' lines. We plan that route with you before work begins.
A tank is chosen for the busiest hour of hot-water use. A tankless model is chosen for the flow running at once and the chill of the incoming water. Our tankless flow calculator assumes 52°F incoming water for New York City and the Long Island towns, and 42°F for the upstate villages, where the unit has the most work to do.
Estimates are a click away. The water heater size calculator returns a tank size and a first-hour rating, and the tankless flow calculator returns the gallons per minute and the temperature rise to expect in your part of the state. Neither replaces a site visit, but both give us something concrete to discuss on the phone.
Every tank carries a label, and on it a serial number that hides the build date in a brand-specific code. The water heater age by serial number tool translates the common ones. Once you know the age, judge the condition. Rust around the fittings and a damp base point to replacement, whereas a young heater with a single failed part is worth repairing, and a quick call can settle which you have.
If the floor is wet and the heater looks dry, the water may be coming from a hidden leak. Our leak detection page covers how we track one down, and the main page lists the other services.
Tell us the fuel, tank or tankless, and what it does or fails to do. Add whether the heater sits in a basement, a closet or a kitchen cabinet. Quite often we can give a free, personalized quote right over the phone.
Call (855) 321-3426