
Burst Pipe
Shut the main and leave the taps open to drain the system, because a frozen line does its damage in the hour it thaws rather than while it's still solid.
When this becomes an emergency
- A tap that gave nothing all morning suddenly running, followed by water somewhere below.
- Ceiling plaster sagging in a bubble under an unheated upstairs room.
- Ice visible on a pipe in a crawl hatch with a wet floor under it.
- Spray audible inside a wall cavity after a hard overnight freeze.
What a pro does
Most burst calls upstate arrive on the thaw, not on the coldest night. Ice plugs a line and nothing leaks while it's frozen solid, so the failure that split the pipe at two in the morning announces itself at noon the next day when the sun gets on the wall. The plumber shuts the water and drains the system down before hunting, since a pipe that's frozen in more than one place will let go again as soon as it warms. Then it's a question of where the cold got in. Buffalo doubles and Rochester foursquares tend to fail in the same handful of spots, and so do the camps and older farmhouses out past Utica: an unheated back kitchen, a bathroom added over a porch, a run through a rim joist where somebody pulled insulation out for wiring. Lake-effect makes it worse by burying a foundation vent in snow one week and leaving it wide open to wind the next. The damaged section gets cut back past the split on both sides and rejoined in matching material. After that the plumber usually wants to talk about why that particular pipe was cold.
Frequently asked questions
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